Q: How can I effectively manage my gambling budget?
A: One great way to manage your gambling budget is by setting a Net Deposit Limit. This helps you control your losses and stay within your financial means.
Q: Where can I set a net Deposit Limit?
A: You can set a personal weekly or monthly Net Deposit Limit in the My Account section of our platform. Simply navigate to the Responsible Gambling tab to find the option.
Q: How do daily, weekly, and monthly limits work?
A:
- Daily limits: These reset automatically at midnight every day, so your limit will be refreshed at the start of each new day.
- Weekly limits: These reset on the same day of the week they were initially set. For example, if you set a weekly limit on a Tuesday, it will reset on the following Tuesday.
- Monthly limits: These reset on the corresponding day of each month. For example, if you set a monthly limit on the 5th, it will reset on the 5th of every month.
Q: When will changes to my Net Deposit Limit take effect?
A: If you decrease your net Deposit Limit, the change will take effect immediately. However, a 24-hour cooling-off period will be applied before the change occurs if you choose to raise or remove it. Customers in Great Britain will also need to reconfirm their choice once the 24-hour period has elapsed.
Q: How is the Net Deposit Limit calculated?
A: Your Net Deposit Limit is calculated by subtracting your total withdrawals from your total deposits during the chosen Frequency (e.g., weekly or monthly). It does not include your account balance before or during the chosen Frequency. The Net Deposit Limit solely considers the difference between deposits and withdrawals across all platforms.
Q: What happens when I reach my Net Deposit Limit?
A: When you reach your Net Deposit Limit, it temporarily restricts you from making further deposits into your account. However, you will still be able to use your existing account balance.
Q: What should I do if a temporary deposit or Net Deposit Limit has been applied to my account by BoyleSports?
A: If a temporary deposit or net Deposit Limit has been applied to your account, you will need to contact us to increase it. Our support team will assist you in adjusting the limit accordingly.
Q: How can I set a Net Deposit Limit now?
A: To set a Net Deposit Limit now, you can click on the link included which will direct you to the appropriate page where you can make the necessary adjustments to your account.