We are aware of an issue affecting Mastercard deposits at present. Our Team are working with the Provider to resolve this, apologies for the inconvenience caused.

Submit a request

My deposit method is no longer active. Can I still make a withdrawal?

You can still make a withdrawal by following the steps below:

  • Register your updated Payment Method 
  • Or send us a copy of your Bank Statement (dated in the last 3 months) linked to your registered Payment Method.

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