Why Have I Been Asked To Provide Documents?

Q: Why have I been asked to provide documents to BoyleSports?

A: As part of our commitment to comply with legal and regulatory requirements regarding customer verification, BoyleSports is obligated to request documents from some customers. The primary reasons for requesting documents are as follows:

  1. Age Verification: We need to verify that you are of legal age to gamble.

  2. Self-Exclusion Verification: We aim to protect vulnerable and at-risk customers by ensuring that you are not already self-excluded.

  3. Identity Confirmation: As part of our KYC (Know Your Customer) process, we need to verify your identity.

  4. Anti-Money Laundering Measures: We have a responsibility to safeguard against money laundering and ensure that funds are not derived from criminal activities.

  5. Proof of Income: If you have placed bets with us beyond specific thresholds, we may request proof of income. This is to fulfill our responsible gaming and anti-money laundering obligations. In rare cases, we may request a "selfie" with a corresponding photographic ID to ensure absolute certainty of identity.

Q: What documents may I be asked to provide to fulfill the verification request?

A: To fulfill the document request, you may be asked to provide some or all of the following:

  • Identity and Proof of Age: Passport or Driver's License.
  • Proof of Address: Utility Bill or Bank Statement dated within the last three months.
  • Source of Funds: Pay Slips, Bank Statements, or other documents related to proof of wealth.

 

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