Account Closure and Reopening

How can I close my account?

To close your account, simply contact our Customer Service team and will guide you through the closure process. We are here to assist you every step of the way.

 

Can I temporarily suspend my account?

If you want to take a break from your account, there are several options available to you including time outs and self-exclusions. If you would like to discuss this with our team, we will work with you to determine a comfortable time frame for the suspension. If you would like to access these features online, you can find them at the following link: Responsible Gambling

 

How can I reopen a previously closed account? 

If you have previously closed your account but now wish to reopen it, let us know, and we will assist you with the reopening process.

 

What should I do if my self-exclusion has expired? 

If your self-exclusion period has expired and you would like to remove it, please get in touch with our team. 

 

Please remember that responsible gambling is important to us. If you have any concerns or need assistance regarding account closure, temporary suspension, or responsible gambling, please contact us.

 

We are committed to ensuring a safe and enjoyable experience for all our users. Feel free to contact us with any questions or concerns you may have.

 

For more information about Safer Gambling and additional resources, please follow links below:

 

Where Can I Learn More About Safer Gambling?

How Can I Exclude Myself From The Site?

Who Can I Contact If I Have a Gambling Issue?

 

If you need to get in touch with BoyleSports customer service, we provide three recommended options:

  • Click Here (Recommended) : For non-urgent inquiries, use our webform. Fill out your name, email address, and a brief message outlining your question or concern. Our customer service team will respond promptly. Alternatively our email can be used care@boylesports.com to submit your query to our support team.
     
  • Chat: Our live chat service is available 24/7 and offers the quickest and easiest way to reach us. Just click on the "Live Chat" button at the bottom of this page, and our customer service team will be there to assist you.
     
  • Call: You can also call us directly 24/7 by phone: 
    • For calls within Ireland, dial 1800 220 066
    • UK & Northern Ireland callers can dial 0800 220 066
    • International callers can reach us at +353 42 604 1800

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