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Banking

  • Withdrawal Processing Times
  • What Deposit Options Do You Offer
  • 3DSV2 - Payment Verification (Two Factor Authentication)
  • How Do I Add A Payment Method (Mobile)?
  • Payment Cards from Restricted Countries
  • Why has my withdrawal been cancelled?
See all 15 articles

KYC - Know your Customer

  • How Can I Verify My Age
  • How Can I Help Make The Verification Process Go Smoothly?
  • Where Can I Learn More About These KYC Checks?
  • Will My Account Be Restricted During The KYC Process?
  • What Happens To My Documents?
  • What If I Don’t Have Any Documents For KYC Checks?
See all 9 articles

Source Of Funds (SOF)

  • Source Of Funds (SOF) Verification
  • Source Of Funds (SOF) Suggested Forms Of Documentation

Account Access

  • Forgotten Password / Lost Login
  • How Do I Change My Password (Mobile)?
  • Is the site secure?
  • I cannot log in

Registration

  • Can I Open An Account On Behalf Of Someone Else?
  • Restricted Countries

Account History

  • How Can I View My Account History (Mobile)?
  • How Do I Update My Contact Preferences (Mobile)
  • How Do I Update My Contact Preferences (Desktop)
  • How Can I View My Account History (Desktop)?

Close Account

  • How do I close my account?

Complaints Process

  • How Do I Contact BoyleSports?
  • How Do I Raise A Complaint

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