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How Do I Manage My Loss Limit?

Q: How can I effectively manage my gambling budget?

A: One great way to manage your gambling budget is by setting a Loss Limit. This helps you control your losses and stay within your financial means.


Q: Where can I set a Loss Limit?

A: You can set a personal weekly or monthly Loss Limit in the My Account section of our platform. Simply navigate to the Responsible Gambling tab to find the option.


Q: How do weekly and monthly limits work?

A: Weekly limits reset on the same day of the week they were initially set (e.g., if you set a limit on Tuesday, it will reset on the following Tuesday). Monthly limits reset on the corresponding day each month (e.g., if you set a limit on the 5th, it will reset on the 5th of each month).


Q: When will changes to my Loss Limit take effect?

A: If you decrease your Loss Limit, the change will take effect immediately. However, a 24-hour cooling-off period will be applied before the change occurs if you choose to raise or remove it. Customers in Great Britain will also need to reconfirm their choice once the 24-hour period has elapsed.


Q: How is the net loss limit calculated?

A: Your net loss limit is calculated by subtracting your total withdrawals from your total deposits during the chosen Frequency (e.g., weekly or monthly). It does not include your account balance before or during the chosen Frequency. The Loss Limit solely considers the difference between deposits and withdrawals across all platforms.


Q: What happens when I reach my Loss Limit?

A: When you reach your Loss Limit, it temporarily restricts you from making further deposits into your account. However, you will still be able to use your existing account balance.


Q: What should I do if a temporary deposit or loss limit has been applied to my account by BoyleSports?

A: If a temporary deposit or loss limit has been applied to your account, you will need to contact us to increase it. Our support team will assist you in adjusting the limit accordingly.


Q: How can I set a Loss Limit now?

A: To set a Loss Limit now, you can click on the link included which will direct you to the appropriate page where you can make the necessary adjustments to your account.

Click here to set a Loss Limit now.

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