Will My Account Be Restricted During The KYC Process?

Q: Will my account be restricted by default?

A: We strive not to restrict your account unnecessarily. Our goal is to provide you with a smooth and enjoyable experience. However, there may be occasions where temporary conditions need to be added to your account to control the amount you can play or deposit. In such cases, our aim is always to assist you in getting back to normal as quickly as possible.

Q: How will I be informed if there are temporary conditions added to my account?

A: We will reach out to you directly to inform you about any temporary conditions added to your account. It is our priority to keep you informed and ensure you understand the situation. If you have any questions or concerns, you can always get in touch with us. 

If you need to get in touch with BoyleSports customer service, we provide three recommended options:

  • Click Here (Recommended) : For non-urgent inquiries, use our webform. Fill out your name, email address, and a brief message outlining your question or concern. Our customer service team will respond promptly. Alternatively our email can be used care@boylesports.com to submit your query to our support team.
     
  • Chat: Our live chat service is available 24/7 and offers the quickest and easiest way to reach us. Just click on the "Live Chat" button at the bottom of this page, and our customer service team will be there to assist you.
     
  • Call: You can also call us directly 24/7 by phone: 
    • For calls within Ireland, dial 1800 220 066
    • UK & Northern Ireland callers can dial 0800 220 066
    • International callers can reach us at +353 42 604 1800

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