Q: What are Casino Bonuses?
A: Casino Bonuses are rewards we offer to our customers, providing them with extra funds to play with in our casino. These bonuses come in various forms, including welcome bonuses for new players and ongoing bonuses for loyal customers.
Q: How can I obtain a Casino Bonus?
A: You can acquire a Casino Bonus by participating in our promotional activities. Please note that each promotion may have unique terms and conditions, so always review the promotional details before taking part.
Q: How do I use my Casino Bonus?
A: To utilize your Casino Bonus, simply visit our casino and start playing your favorite games. The bonus amount will be automatically applied to your gameplay. However, please be aware that certain games may not contribute fully towards meeting the wagering requirements.
Q: Why can't I see my Casino Bonus?
A: If your Casino Bonus is not visible, it could be due to several reasons: you may not have met the qualifying criteria, the bonus might not have been credited yet, or there could be a technical issue. Please contact our support team for assistance.
Q: Can I withdraw my Casino Bonus?
A: Before withdrawing a Casino Bonus, you must fulfill the wagering requirements specified in the bonus terms and conditions. Once these requirements are met, the bonus funds will be converted into real money that can be withdrawn.
Q: What happens if I don't use my Casino Bonus?
A: If a Casino Bonus is not used within the specified time frame mentioned in its terms and conditions, it will expire. Make sure to utilize your bonuses within the designated time period to fully benefit from them.
Q: What do the wagering requirements mean?
A: Wagering requirements refer to the number of times you need to wager your bonus funds before you can withdraw them as cash. For example, if you receive a bonus of €10 with a 10x wagering requirement, you would need to wager a total of €100 before you can withdraw the bonus.
Q: What are game weightings?
A: Game weightings indicate the percentage of your bet that counts towards fulfilling the wagering requirement. For instance, if a game has a 100% weighting, a €10 bet would contribute €10 towards the wagering requirement. If a game has a 50% weighting, a €10 bet would contribute €5.
Remember, always ensure that you understand the specific terms and conditions of any bonus or promotion before participating. If you have further questions, please feel free to reach out to our customer service team.