Q: What does "void settlement" mean?
A: A void settlement means that your bet has been nullified, and your original stake has been returned to you. Essentially, it's as if the bet was never placed.
Q: Why has my bet been made void?
A: There could be several reasons why a bet is made void. Common reasons could include the cancellation of an event, a player's withdrawal, or irregularities during the event. We would advise you to check for further details in the relevant sports rules section.
Q: Where can I find the sports rules section?
A: You can find the sports rules section on our website at the following link: BoyleSports RuleBook
Q: What should I do if I am still unsure why my bet was made void?
A: If you're still unsure about why your bet has been made void, please feel free to contact our Support Team. They will be able to provide you with more specific information regarding your individual bet.
Q: How can I contact BoyleSports customer service?
A: We offer three recommended options for contacting our customer service team:
- Webform Link (Recommended) : If you prefer to contact us via email, please use our webform to submit your query. You can access the webform by clicking on the "Contact Us" link located in the footer of our website. Fill out the form with your name, email address, and a brief message outlining your question or concern. Our customer service team will respond to your email as soon as possible.
- Our live chat service is available 24/7 and is the quickest and easiest way to get in touch with us. Simply click on the "Chat" button located at the bottom of this page, and our customer service team will be happy to assist you.
- Call: ROI 1800 22 00 66. UK 0800 22 00 66, international +353 42 604 1800