FAQ: Account Closure and Reopening
Q: How can I close my account?
A: To close your account, please contact us, and we will assist you with the account closure process.
Q: How can I contact BoyleSports customer service?
A: We offer three recommended options for contacting our customer service team:
- Webform Link (Recommended) : If you prefer to contact us via email, please use our webform to submit your query. You can access the webform by clicking on the "Contact Us" link located in the footer of our website. Fill out the form with your name, email address, and a brief message outlining your question or concern. Our customer service team will respond to your email as soon as possible.
- Our live chat service is available 24/7 and is the quickest and easiest way to get in touch with us. Simply click on the "Chat" button located at the bottom of this page, and our customer service team will be happy to assist you.
- Call: ROI 1800 22 00 66. UK 0800 22 00 66, international +353 42 604 1800
When contacting us, please have your account details ready as it will help expedite the closure process.
Q: Can I temporarily suspend my account?
A: If you wish to take a break from your account, please contact us using any of the above methods, and we can work with you to set a comfortable time frame for the suspension.
Where Can I Learn More About Safer Gambling?
Q: How can I reopen a previously closed account?
A: If you have previously closed your account but now wish to reopen it, please contact us, and we will assist you in reopening your account.
Q: What should I do if my self-exclusion has expired?
A: If your self-exclusion period has expired and you would like to have it removed, please get in touch with us, and we will be happy to help you and remove the self-exclusion from your account.
Please note that responsible gambling is important to us, and we encourage you to reach out to us if you have any concerns or require any assistance related to account closure, temporary suspension, or responsible gambling.