Withdrawal Issues

Withdrawal Issues

Why Can't I Withdraw?

If you're having trouble making a withdrawal from your account, There could be a few reasons for this:

  1. Account Verification: To ensure security, we require account verification. If your account hasn't been verified yet, you won't be able to make a withdrawal. Simply provide us with the necessary documents for our KYC (Know Your Customer) process, and once verified, we'll process your withdrawal promptly.
  2. Outdated Payment Details: If your payment details have changed or your payment method has expired, it can affect your ability to withdraw funds. Update your payment details easily in the "My Account" section on our website.
  3. Error Message Encountered: If you encounter an error message during a withdrawal attempt, please contact our Support Team. Remember to provide the error message details so we can quickly identify and resolve the issue for you.

We're committed to providing the best customer service experience possible, don't hesitate to contact us. 

If you need to get in touch with BoyleSports customer service, we provide three recommended options:

  • Click Here (Recommended) : For non-urgent inquiries, use our webform. Fill out your name, email address, and a brief message outlining your question or concern. Our customer service team will respond promptly. Alternatively our email can be used care@boylesports.com to submit your query to our support team.
     
  • Chat: Our live chat service is available 24/7 and offers the quickest and easiest way to reach us. Just click on the "Live Chat" button at the bottom of this page, and our customer service team will be there to assist you.
     
  • Call: You can also call us directly 24/7 by phone: 
    • For calls within Ireland, dial 1800 220 066
    • UK & Northern Ireland callers can dial 0800 220 066
    • International callers can reach us at +353 42 604 1800

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