Why Can't I Withdraw?

Q: Why am I unable to make a withdrawal from my account?

A: There could be various reasons why you are unable to make a withdrawal:

  1. Account Verification: If your account has not been verified, you will be unable to make a withdrawal. In such cases, you need to provide us with the necessary documents to complete our KYC (Know Your Customer) process. Once the verification is completed, we will process your withdrawal as soon as possible.

  2. Outdated or Expired Payment Details: If your payment details have become out of date or your payment method has expired, it can impact your ability to withdraw funds. You can review and update your payment details in the "My Account" section of our website.

  3. Error Encountered during Withdrawal: If you encounter an error message while attempting to make a withdrawal, please contact our Support Team. Make sure to provide the error message details, as it will help us quickly identify the issue and work towards resolving it.

For any withdrawal-related concerns, our Support Team is available to assist you in resolving the issue promptly.


Q: How can I contact BoyleSports customer service?

A: We offer three recommended options for contacting our customer service team:

  1. Webform Link (Recommended) : If you prefer to contact us via email, please use our webform to submit your query. You can access the webform by clicking on the "Contact Us" link located in the footer of our website. Fill out the form with your name, email address, and a brief message outlining your question or concern. Our customer service team will respond to your email as soon as possible.
  2. Our live chat service is available 24/7 and is the quickest and easiest way to get in touch with us. Simply click on the "Chat" button located at the bottom of this page, and our customer service team will be happy to assist you.
  3. Call: ROI 1800 22 00 66. UK 0800 22 00 66, international +353 42 604 1800

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