Q: Do all withdrawals require authorisation before being processed?
A: Yes, all withdrawals must go through an authorisation stage before being fully processed.
Q: When will my withdrawal be reflected on my account statement?
A: Once the authorisation stage for your withdrawal has been completed, it will appear on your account statement.
Q: How long does it take to process a withdrawal?
A: We strive to process all withdrawals promptly. However, in certain unforeseen circumstances, it may take up to 24 hours for your withdrawal to be processed.
Standard processing times apply following authorisation.